Contacting other organisations – our partner organisations

From 1 April, the NHS Trust Development Authority will be part of NHS Improvement.

NHS Improvement brings together MonitorNHS Trust Development AuthorityPatient Safety, the National Reporting and Learning System, the Advancing Change Team and the Intensive Support Teams.

You can contact us, make a general enquiry, raise a concern or raise an FOI on NHS Improvement.

Department of Health

The Department of Health provides strategic leadership for public health, the NHS & social care in England. The Department of Health’s purpose is to improve England’s health and wellbeing and in doing so achieve better health, better care and better value for all.

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Care Quality Commission (CQC)

The CQC is the independent regulator for all health and social care services in England. It checks whether hospitals, care homes and care services are meeting national standards.

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Human Fertilisation and Embryology Authority (HFEA)

The HFEA is the UK’s independent regulator of IVF treatment and embryo research.  It sets standards for UK fertility clinics and all UK research involving human embryos.

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Health Research Authority (HRA)

The HRA promotes and protects the interests of patients and the public in health research.

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Medicines and Healthcare products Regulatory Agency (MHRA)

The MHRA enhances and safeguards the health of the public by ensuring that medicines and medical devices work and are acceptably safe.


Human Tissue Authority (HTA)

The HTA licenses organisations that store and use human tissue for purposes such as research, patient treatment, post-mortem examination, teaching, and public exhibitions. It also gives approval for organ and bone marrow donations from living people.

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Healthwatch England

Healthwatch England is the independent consumer champion for health and social care in England.  It provides a strong national voice on the key issues that matter to people using health and social care services.  Healthwatch England gathers evidence based on real experiences of care to press for change where it is needed.

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NHS Litigation Authority (NHSLA)

The NHSLA provides indemnity cover for legal claims against the NHS, assists the NHS with risk management, shares lessons from claims and provides other legal and professional services for its members.

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NHS Blood and Transplant (NHSBT)

The NHSBT manages the national voluntary donation system for blood, tissues, organs and stem cells, turning these precious donations into products that can be used safely for the benefit of the patient.

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Health and Social Care Information Centre (HSCIC)

The HSCIC supports the health and care system by collecting, analysing and publishing national data and statistical information.  It also delivers national IT systems and services to support health and care providers.

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National Institute for Health Research (NIHR)

The NIHR aims to improve the health and wealth of the nation through research.  It supports health research so that scientific discoveries are quickly translated into real benefits for patients, the public and the British economy.

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Health Education England

HEE is the new national leadership organisation for the education, training and development of the healthcare workforce.  It supports improvements in care for patients by ensuring that the right numbers of staff with the right skills are available wherever they are needed.

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National Institute for Health and Clinical Excellence (NICE)

NICE provides guidance, standards and information to help health and care professionals deliver the best possible care based on the best available evidence. NICE involves patients, carers and the public in the development of its guidance and other products, as well as taking account of the views of health and social care professionals, NHS organisations, industry and local government.

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Public Health England (PHE)

PHE improves the nation’s health and wellbeing and reduces health inequalities.  It provides national leadership for locally-led public health services and expert services to respond to health protection emergencies, working alongside local government, the NHS and other key partners.

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NHS Business Services Authority (NHSBSA)

The NHSBSA provides a range of critical support services to NHS organisations, NHS contractors, patients and the public.  Its services include payments to community pharmacists and dentists for their NHS work, the administration of the NHS pension scheme as well as a range of other support services.

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NHS England (NHS Commissioning Board)

NHS England, whose statutory name is the NHS Commissioning Board, is at the heart of the new health and care system. It will ensure that the money spent on NHS services delivers the best possible care for patients, and promote the NHS Constitution and the values and commitments contained within it.

NHS England will directly commission the primary health care provided locally by GPs, nurses and other health professional as well as some specialist national services.  Working with leading health specialists, it will bring together expertise to promote consistently high national standards of care across the country.

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Local Healthwatch

There is a local Healthwatch in each local authority area.  Local Healthwatch organisations involve people from all parts of the community, giving everyone a voice in local health and care services.  They are represented on health and wellbeing boards and build on the experience and knowledge of existing Local Involvement Networks (LINks) which play a role in shaping services. Local Healthwatch organisations collect and collate evidence from community groups and people using local health and care services and bring this to the attention of local health and wellbeing boards and local commissioners.  They use this evidence to inform the work of Healthwatch England, so issues can be raised at a national level. Local Healthwatch organisations will be established and funded by local authorities who have a duty to ensure they are operating effectively.

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National Institute for Health Research (NIHR) Clinical Research Network

The NIHR Clinical Research Network provides the infrastructure for high-quality clinical research in the NHS, making it possible for patients and health professional to participate.

The Clinical Research Network helps researchers to set up clinical studies quickly and effectively; supports the life-sciences industry to deliver research programmes; provides health professionals with research training; and works with patients to ensure their needs are at the very centre of all research activity.

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Local Education and Training Boards (LETBs)

LETBs are committees of Health Education England which enable health professionals and providers of care to work together to improve the quality of education and training in each local area.  This benefits organisations providing health care, patients and the public.

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Clinical Commissioning Groups (CCGs)

CCGs in each local area are made up of doctors, nurses and other professionals coming together to use their knowledge of local health needs to commission the best available services for patients. They have the freedom to innovate and commission services for their local community from any service provider which meets NHS standards and costs – these could be NHS hospitals, social enterprises, voluntary organisations or private sector providers.  This means better care for patients, designed with knowledge of local services and commissioned in response to their needs. England’s 211 CCGs are independent statutory organisations, accountable to their communities and their boards.  CCGs will be authorised by the NHS Commissioning Board to carry out their commissioning responsibilities.

More information is available on the NHS Commissioning Board website at:

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